Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored and protected by baysidebicycles.com.au(“Website”). The Website is owned and operated by a sole trader registered in Australia (“I”, “me”, “my”). I comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

On this page

  1. Types of information collected

  2. How information is collected

  3. Why I collect and use information

  4. Storage and security

  5. Disclosure to others & overseas transfers

  6. Cookies & tracking technologies

  7. Your rights: access, correction & deletion

  8. Links to other websites

  9. Changes to this policy

  10. Contact

1) Types of information collected

Personal information that you provide through the Website’s contact form may include:

  • Full name

  • Email address

  • Phone number

  • Message details and any other information you voluntarily include

Non‑personal information collected automatically when you browse the Website may include:

  • Device, browser and operating system details

  • IP address and approximate location

  • Pages viewed, referring sites and time spent on pages

  • Cookie identifiers and similar tracking data

This information helps me operate the Website effectively and understand how visitors engage with it.

2) How information is collected

I collect information in two ways:

  • Directly from you — when you submit the contact form or otherwise communicate with me.

  • Automatically — via cookies and similar technologies when you browse the Website.

I use the following tools:

  • Google Analytics — to analyse site traffic and usage patterns.

  • Facebook Pixel — to measure advertising performance.

These providers may use cookies and process data in line with their own privacy policies. You can learn more at Google’s and Meta’s privacy pages.

3) Why I collect and use information

Your personal information is used only for purposes related to operating this business, including:

  • Responding to enquiries, providing quotes and customer support.

  • Improving the Website, services and user experience.

  • Managing marketing and advertising activities (including retargeting).

  • Complying with legal obligations and responding to lawful requests.

I will not use your personal information for a materially different purpose without your consent or a lawful basis.

4) Storage and security

I take reasonable technical and organisational steps to protect personal information against unauthorised access, alteration, disclosure, misuse or loss. These measures may include access controls, encryption in transit (HTTPS) and secure account practices.

However, no method of transmission or electronic storage is completely secure. You acknowledge that you provide information at your own risk.

5) Disclosure to others & overseas transfers

I do not sell, rent or trade personal information.

I may disclose limited information to trusted service providers who assist with Website hosting, analytics or related operational services. Where such providers store or process data outside Australia (for example on servers operated by Google or Meta), I take reasonable steps to ensure your information is handled in a way that is consistent with the APPs.

6) Cookies & tracking technologies

Cookies are small files placed on your device that help the Website function and allow me to understand how it is used. I use cookies to:

  • Enable essential site functionality;

  • Measure Website performance and aggregate audience insights;

  • Improve marketing relevance and effectiveness.

You can control cookies via your browser settings. Blocking cookies may affect some features or functionality.

7) Your rights: access, correction & deletion

You may request access to the personal information I hold about you, ask for corrections where it is inaccurate or incomplete, or request deletion (subject to legal record‑keeping requirements).

To make a request, contact me at accounts@baysidebicycles.com.au I will respond within a reasonable time in accordance with the Australian Privacy Principles.

8) Links to other websites

The Website may link to third‑party websites. I am not responsible for the privacy practices or content of those sites. You should review their privacy policies.

9) Changes to this policy

I may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or my business practices. The updated version will be posted on this page with a new “Last updated” date.

10) Contact

If you have questions, feedback or privacy concerns, please contact: